At Running Supplies Store, we understand that getting your running gear on time is crucial for your training and performance. That’s why we’ve streamlined our delivery process to ensure you receive your orders as quickly and efficiently as possible.
Shipping Options
We offer two convenient shipping options to cater to your needs:
- Standard Shipping: For those who need their gear a bit faster, we use DHL or FedEx. Orders are processed within 1-2 business days, and delivery typically takes 10-15 days after dispatch. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option takes a bit longer, with delivery times ranging from 15-25 days after dispatch.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. We ensure that your items are carefully packed and dispatched promptly to minimize any delays.
Delivery Areas
We ship globally, with the exception of some remote areas in Asia and other regions. If you’re unsure whether we deliver to your location, feel free to contact our customer service team at [email protected].
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your shipment and estimate its arrival date.
Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, you have 15 days from the date of receipt to do so. Please ensure the item is in its original condition and packaging. For more details on our return policy, visit our Returns & Refunds page.
Customer Support
If you have any questions or concerns about your delivery, our customer support team is here to help. You can reach us at [email protected], and we’ll be happy to assist you.
Thank you for choosing Running Supplies Store. We’re committed to providing you with the best running gear and a seamless shopping experience. Happy running!